A Personal Message from Maureen Cable, owner of Helpline
PROTECTING FAMILY MEMBERS ACROSS THE UK SINCE 2007
When I started Helpline 13 years ago, I was driven by a passion to protect our loved ones from unnecessary illness and death. As a former nurse, I have seen first-hand the vital importance of getting rapid help after a fall, or onset of a serious health problem. In hospitals, we call it ‘The First Golden Hour.’ If you or your relatives have a problem and get assistance in that first hour, their chances of returning to normal increase significantly.
I had no idea that 13 years later, we would be one of the UK’s leading providers of lifeline alarms, serving thousands of families across the country. We would love to help you and are here to answer any questions that you have.
Peace of mind for You and Your Family
Why It’s Never Been More Important To Keep Our Loved Ones Protected and Connected with Personal Monitored Alarms
Why are personal monitored alarms so important?
Personal monitored alarms ensure you can stay connected and protected in your own home. Should you fall or become ill, a personal lifeline alarm can mean the difference between disability and recovery as Helpline’s founder and former nurse, Maureen Cable explains:
“I have seen first-hand the vital importance of getting rapid help after a fall, or onset of a serious health problem. In hospitals, we call it ‘The First Golden Hour.’ If you or your relatives have a problem and get assistance in that first hour, their chances of returning to normal increase significantly.”
This is exactly why Maureen launched Helpline in 2007 — to ensure as many people as possible can get the help they need as quickly as possible.
Helpline is now the UK’s leading provider of personal lifeline alarms, serving thousands of families across the country.
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How does a Helpline personal alarm work?
Press the button
When you need help, day or night, simply press the button on your Helpline pendant or wrist strap. That is all you need to do to get connected to the Helpline team.
Tell us what’s wrong
You’ll be instantly connected to our 24/7 Emergency Fast Response Centre where one of our expertly trained emergency response team will talk with you.
We’ll get you the help you need, whether that’s contacting a keyholder such as a family member or friend, or the emergency services. During your call we’ll provide advice, support and reassurance.
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Staying Connected in Challenging Times
If you live alone or with a partner who is also facing the physical challenges of getting older or living with illness or disability, anxiety may be a part of your daily life.
With Helpline you can leave that anxiety behind by staying connected to those who can provide the help you need, when you need it.
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The Helpline Difference
We care. Our dedication to helping vulnerable members of the community stay safe in their homes is what got us started and continues to inspire and drive us forward.
Proven track record
With our proven track record and countless testimonials, you can rest assured that you will receive a second-to-none service.
We go further with monthly alarm tests
We are always here to help and provide monthly alarm tests for your peace of mind.